Privacy Policy
Your Privacy Matters
Information We Collect
When you place an order or contact us, we collect the details you provide: your name, phone number, delivery address and, if given, your email address and order notes. When you browse, we may collect basic technical data such as device type, browser and pages visited.
How We Use Your Information
- To confirm, process and deliver your order
- To contact you about your order, delivery or support request
- To prevent fake or fraudulent orders
- To improve our website, products and service
- To show relevant offers, only where permitted
Cookies & Analytics
Sharing Your Information
We never sell your personal information. We share only what is needed with trusted partners — for example your name, phone number and address with our courier partner to deliver your parcel.
Keeping Your Data Safe
Our website uses a secure (HTTPS) connection, and access to order information is limited to our team. We keep order records only as long as needed for delivery, support, warranty and legal purposes.
Your Choices & Contact
You can ask us to update or delete your personal information at any time. Email contact@shokhersomahar.com or call 01606889330. Please also read our Terms & Conditions.
Keep Exploring
Helpful Pages
Terms & Conditions
The rules for using our store.
Shipping & Delivery
Delivery charges, delivery time and coverage.
FAQ
Quick answers to common questions.