FAQ
Frequently Asked Questions
Everything you need to know about ordering, delivery, warranty and caring for your wallet.
Need Help?
Still Have a Question?
If you cannot find your answer here, our team is happy to help on call or WhatsApp.
Ordering & Payment
How do I place an order?
Choose your wallet, tap Order Now and fill in your name, phone number and address at checkout. You can also order by calling or sending a WhatsApp message to 01606889330.
Do I need to pay in advance?
No. We offer Cash on Delivery — you pay in cash when your wallet arrives.
Will you confirm my order?
Yes. After you place an order, our team contacts you by phone to confirm the details before we send it.
Delivery
Where do you deliver?
We deliver all over Bangladesh.
How long does delivery take?
Usually 1–3 working days inside Dhaka and 3–5 working days outside Dhaka. Read our Shipping & Delivery Policy for details.
Is there a delivery charge?
Delivery costs ৳80 inside Dhaka and ৳130 outside Dhaka, shown clearly at checkout before you confirm.
Product, Warranty & Care
What products do you sell?
We sell premium men’s accessories (long wallets, wallets, belts, watches, sunglasses, card holders) and women’s accessories (wallets & clutches, handbags, belts, sunglasses, watches).
Does the wallet have a warranty?
Yes. Our leather wallets come with a 12-month warranty card. See the Warranty Policy for what is covered.
How should I care for my leather wallet?
Keep it dry, wipe it with a soft dry cloth, avoid overfilling it, and keep it away from direct heat. A little leather conditioner every few months keeps it looking its best. Read our full Leather Care Guide.
Can I return or exchange my wallet?
Please read our Return & Refund Policy or contact us on 01606889330 and we will help you.
Ready to Order?
Pick your colour and pay on delivery — anywhere in Bangladesh.